Welcome to Santa Barbara Cleaning Company (“we,” “our,” “us”). By accessing or using our website https://santabarbaracleaningcompany.com (“Site”) and our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site or services.

2. Services

We provide professional cleaning services for residential and commercial properties in Santa Barbara, California. Our services include, but are not limited to, general cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning tasks. Detailed descriptions of our services are available on our Site.

3. Booking and Payment

• Booking: You can schedule our services through our Site, by phone, or via email. All bookings are subject to availability, and we reserve the right to refuse any service request.

• Payment: Payment terms will be agreed upon at the time of booking. We accept various payment methods, including credit cards and electronic transfers. Full payment is typically required upon completion of the service unless otherwise agreed.

4. Cancellations and Rescheduling

• Cancellations: To cancel a scheduled service, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee equivalent to 50% of the service cost.

• Rescheduling: You may reschedule a service by providing at least 24 hours’ notice. Rescheduling requests made less than 24 hours before the service may be treated as a cancellation and subject to the cancellation fee.

5. Client Responsibilities

• Access: Ensure that we have access to your property at the scheduled time. Failure to provide access may result in a cancellation fee.

• Safety: Inform us of any hazards or special instructions related to your property to ensure the safety of our staff.

6. Service Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with any aspect of our service, please contact us within 24 hours, and we will address your concerns promptly.

7. Liability

• Damages: While we take utmost care during our services, accidents can happen. If we cause any damage to your property, notify us within 24 hours. Our liability is limited to the cost of the service provided or the repair/replacement cost of the damaged item, whichever is lower.

• Unattended Premises: We are not responsible for any loss or damage to your property if you choose to leave it unattended during our service.

8. Use of the Site

• Content: The content on our Site is for informational purposes only. We reserve the right to modify or remove content without prior notice.

• Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy [insert link] to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Site and services constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: info@santabarbaracleaningcompany.com

• Phone: (805) 123-4567

• Address: 123 Clean Street, Santa Barbara, CA 93101

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.